Shipping Policy

Shipping costs: All QGEENERGY products come with free shipping.

Order Processing Time:

We strive to process all orders within 2-3 business days. Once your order is processed, it’s on its way to you!

Region	Estimated Delivery Time
United States	8-12 business days
Canada	10-15 business days
Mexico	10-20 business days
Australia, New Zealand	7-12business days
Brazil, Peru	15-25business days
Chile	11-20business days
United Kingdom, France, Germany, Italy, Spain, Netherlands, Austria, Belgium, Bulgaria, Switzerland, Czech Republic, Denmark, Estonia, Finland, Greece, Croatia, Hungary, Ireland, Lithuania, Luxembourg, Latvia, Malta, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, Turkey	6-10business days
Nigeria, Kenya, Rwanda, Morocco	13-16business days
Saudi Arabia, Qatar, United Arab Emirates	8-12business days

Please Note:

High Season and Sales: During peak seasons and sales periods, delivery might take a little longer than usual. We appreciate your patience!

Duties and Fees: Your order may be subject to VAT, import duties, and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the total value of the package contents and cannot alter this value.

If an order is refused, you are responsible for the shipping expenses and any additional duties, fees, customs, or taxes incurred in shipping.

Questions or Concerns?

Our customer service team is here to help! If you have any questions about your order or our shipping policy, please don’t hesitate to contact us at info@qgeenergy.com.