Terms of Service

Introduction
Please note that our privacy team will only address inquiries related to privacy matters.
This website is operated by QGEENERGY. Throughout this site, the terms “we”, “us”, and “our” refer to QGEENERGY. QGEENERGY provides you (the “User”) access to this website, including all information, tools, and services available herein, conditioned upon your acceptance of all terms, conditions, policies, and notices stated below.
By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.
Prior to utilizing or accessing any portion of this website, users must thoroughly review and understand these Terms of Service. Any engagement with this digital platform constitutes binding acceptance of all stipulated terms and conditions herein. Should any provision of this agreement prove unacceptable, access to the website and its associated services must be immediately discontinued. Where these Terms are construed as constituting an offer, valid acceptance shall be strictly confined to the express provisions contained in this document.
All additional features or functionalities introduced to this platform shall automatically fall under the scope of these Terms of Service. The latest iteration of these Terms is permanently accessible for your reference on this dedicated page.
Our organization maintains the exclusive authority to modify, amend, or revise any portion of these Terms at our discretion, with such alterations being implemented through website notifications. Users bear sole responsibility for regularly monitoring this section for updates. Persistent utilization of our services or platform access subsequent to the publication of modifications shall be deemed as unconditional acceptance of all revised terms.

Section 1 – Online Store Terms
By accepting these Terms of Service, you affirm that you have reached the age of legal majority in your jurisdiction, or that you have obtained the necessary consent to permit any minor under your guardianship to access and use this site.
You are expressly prohibited from utilizing our products or services for unlawful or unauthorized activities. Furthermore, your use of the Service must comply with all applicable laws and regulations in your jurisdiction, including, without limitation, intellectual property and copyright laws.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms will result in an immediate termination of your access to the Service.

Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information
The content presented on this digital site is furnished strictly on an “as-is” basis without representations or warranties of any kind, either express or implied, regarding its accuracy, currency, or completeness. The materials contained herein are intended for informational purposes exclusively and should not serve as the exclusive foundation for any decision-making process. Users are strongly advised to verify critical information through primary and authoritative sources prior to undertaking any actions based on content found on this site. Any utilization of or dependence upon the materials presented shall be undertaken entirely at the user’s own discretion and risk.
Certain archival materials may be present within this site, which by their nature reflect past circumstances rather than current realities. Such historical content is preserved for reference purposes only and should not be interpreted as representing present conditions. The site operator expressly reserves the unilateral right to alter, amend, or remove any content without prior notification. No duty exists to maintain or update informational materials, and users acknowledge their affirmative obligation to remain apprised of any modifications to the site’s content through regular review.

Section 4 – Modifications to Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services (If Applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
By utilizing our services, you covenant to maintain and provide truthful, up-to-date, and comprehensive transactional data for all purchases conducted through our site. This includes the affirmative duty to immediately revise your account particulars – encompassing but not limited to contact details, payment method information (including credit card particulars and validity periods) – to ensure uninterrupted transaction processing and necessary communications.
For comprehensive information regarding product returns and related procedures, please refer to our dedicated Return Policy documentation.

Section 7 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 – Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such materials, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 – User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”), whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

Section 10- Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 11 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

Section 12 – Prohibited Uses
Beyond the restrictions enumerated elsewhere in these Terms of Service, users are expressly forbidden from engaging in the following activities through use of this platform or its content:
(a) Engaging in or facilitating any illegal activities;
(b) Soliciting or inciting unlawful conduct by third parties;
(c) Violating applicable laws, regulations, or ordinances at any jurisdictional level, including international, UK, or local statutes;
(d) Infringing upon intellectual property rights held by the Company or third parties;
(e) Harassing, discriminating against, or harming others through abusive, defamatory, or threatening behavior targeting protected characteristics including but not limited to gender identity, sexual orientation, religious beliefs, ethnic background, race, age, nationality, or disability status;
(f) Disseminating fraudulent, deceptive, or materially false information;
(g) Introducing malware, viruses, or other harmful code designed to disrupt platform functionality, associated services, or broader internet operations;
(h) Unauthorized collection or processing of personally identifiable information;
(i) Conducting unsolicited communications, fraudulent data collection, or unauthorized automated access (including spamming, phishing, spidering, or scraping activities);
(j) Pursuing obscene or unethical objectives; or
(k) Compromising, bypassing, or undermining security protocols implemented by the Service or connected systems.
We retain absolute discretion to immediately suspend or terminate access for violations of these usage restrictions, without prejudice to any other available remedies.

Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless QGEENERGY and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.
We may also terminate this agreement at any time without notice if, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service. You will remain liable for all amounts due up to and including the date of termination; and/or accordingly, we may deny you access to our Services (or any part thereof).

Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 – Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China.

Section 19 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 – Regarding Challenge Activities
Any challenge activities initiated by QGEENERGY, such as the GreenLivingChallenge, including all rules, terms, reward mechanisms, and event arrangements, are determined and interpreted by our company. The company reserves the right to adjust or terminate the rules, content, or schedule of the activity based on actual circumstances (including but not limited to changes in laws and regulations, force majeure factors, or activity needs), with prior announcements made through official websites, social media, or email channels. Participants in the activity must agree that the company retains the final right of interpretation for the activity, including but not limited to supplementary explanations of the rules, dispute resolution, and decisions on any unresolved matters. All activity-related decisions shall be based on the company’s official interpretation. The company is not responsible for activity interruptions, data loss, or delays in reward distribution caused by force majeure, technical failures, or third-party reasons. Participants must comply with the activity rules and the company’s terms of service. In case of disputes arising from rule violations or misuse of activity benefits, the company reserves the right to disqualify participants or revoke rewards without assuming any liability.

Contact Information
For any questions or requests, please contact our official email: info@qgeenergy.com.